Who better to be our first featured entrepreneurs than Kaitlyn and Alyssa Steel of ‘Little Helpers Gift Baskets.’ I was impressed when I met these 2 young ladies at an event in Calgary. Don Campbell, President of REIN, is pictured here with them.
- Kaitlyn and Alyssa with Don Campbell of REIN
Kaitlyn and Alyssa create and sell a large selection of gift baskets that look great and contain all kinds of quality products. The baskets are so well packaged you find yourself picking them up and wondering who you could purchase one for … besides yourself!
These entrepreneurs started business at a very young age and have invested their profits in numerous real estate properties as well as donating a portion to Habitat for Humanity. They are well underway to enjoying successful lives.
Need a special gift, check out their website www.littlehelpers.ca. They’ll gladly ship your package anywhere in Canada.
As we near the end of another year many of us will express our gratitude to our customers by sending greeting cards or gifts. Yes, this is a good time to do that. What about the rest of the year?
Customer recognition need not be relegated to the holiday season. Gratitude can be expressed throughout the year when it is timely to do so and it need not be an elaborate event or gift. A complementary word or comment is something we can do regularly. Sending a thank you note or how about a hand written card of appreciation. I know I remember those individuals who take the time to send me a card.
The next time you come across an article or a link to a website or a new product that may be of interest to one of your customers send it to them. It takes only a little effort and can create an impact.
Customer recognition … a year round occurrence.
A friend treated me to an Alan Jackson concert recently. I enjoy pretty well any genre when the artist presents a great show. Alan certainly did that. He rocked the crowd.
What really impressed me was the last song of the evening. Alan and his crew took the time to produce a video of the community and the video was played during that song. They went that one step further in making it a great experience for everyone there.
What is the one thing you could do to go that ‘one step further’ to provide your client or customer with a great experience? Little things are the difference between mediocre and extraordinary service. Your clients and customers will notice. I know I will remember Alan’s concert and will rave about it to all who will listen.
